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Analytics & Reporting

Plain-English reporting

Turning GA4 into a report a coach with zero marketing background can actually use.

My role
Analytics and reporting
Built in
Google Analytics 4, Looker Studio, Notion

The problem

Susan Hughes runs a coaching business for parents of kids with ADHD. She had GA4 running, but no idea what any of it meant, which is true for most people who open it.

She didn't need more charts. She needed someone to tell her what happened this month and what to do about it.

What I built

  1. Cut the report down to what she can act on

    Each month starts with three sentences in plain English: what happened, where the traffic came from, and which content did well. Then one thing to actually do about it.

  2. Build the dashboard in Looker Studio

    The numbers behind those sentences live in a Looker Studio dashboard, set up to show only the few measures she cares about. No event names, no jargon.

  3. Attach a Notion summary

    The written summary sits in Notion next to the dashboard, so the story and the numbers are in one place and she never has to open GA4 herself.

What changed

Susan reviews her own numbers every month now, without a call. She makes content decisions from what's actually working instead of a gut feeling.

Outcome

She reviews her own numbers every month now, no call needed, and makes content decisions based on what's actually working instead of a gut feeling.

  • Google Analytics 4
  • Looker Studio
  • Notion
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